Average Reviews:
(More customer reviews)SOUND AND FEATURES: 4.5 STARS
Let's get this out of the way--Korg designged an excellent sounding piano. You should compare this with the less expensive Yamaha Arius YDP-S31 if you want to make an apples to apples comparison. They are similar in features. I've little doubt that they are made from the same components somewhere in China. We don't plan on doing any producing on the piano, although we have entertained using the MIDI controller for some computer learning tools for our children. The only feature that I absolutely have to have is the volume control. It has one.
The sound of the piano is rich and authentic. I am not a piano player at all (I can, however, appreciate sound fidelity), but my wife is--she learned on an old acoustic and has played on dozens of different types and brands and understands the feel and sound of a good piano (and organ). She finds it more than acceptable in terms of simulating the playing of an acoustic piano. As my children learn to play, we are more than confident as their skills progress that they will be able to transition to the authentic acoustic pianos without having to relarn the weight, feel and sound of them.
DESIGN AND BUILD: 2.5 STARS
I assembled it myself in under 30 minutes. Piece of cake. I was mostly disappointed in the finish--I had assumed that it would be a glossy black- it is not. It's a matte black and silver, a thin easily chipped paint that covers medium density fiberboard. The frame isn't as sturdy as I would like it, and not as attractive as Korg makes it out to be. For a piano that is supposed to be a decorative accent that suits a particular lifestyle (read more expensive), I was expecting a higher quality build.
Which brings me to my other problem. The Hammer Weighted keys. When I assembled the piano and took the securing tape off of the cover, I noticed that the three top keys were out of kilter. I'm not talking the out of kilter you usually find on traditional string and hammer pianos, where the lighter keys offer a looser play, the keys were literally rattling around in the frame. I requested a replacement.OVERAL PURCHASING EXPERIENCE 1.5 STARS
The 1.5 Stars is for the inital sale there is no redeeming quality about the rest of my purchasing experience. The price is excellent. My biggest gripe, of course is that I still don't have the piano. After returning it to be replaced, the piano went on back order. It's been on backorder for a month and then the store (name redacted) will start shipping the pianos out. The first time they estimate they will receive the piano will be February 5, one month and two weeks since I requested a return, and almost three months since I initially ordered it. My family loved the piano for the one week that it stood in our home, but I have to say that I'm less than thrilled about the fact that I haven't been able to enjoy a piano that I paid almost a thousand dollars for due to the shoddy manufacturing process that caused me to send it back even before I had the chance to enjoy it.
TOTAL SATISFACTION: SOMEWHERE AROUND 3 STARS
The sound and features bring this back up to average. Without the excellent sound and feel of this piano, you would definitely be looking at another piano. The SP-250 seems to be this piano's sibling in terms of features. A little more work on the manufacturing process could go a long way. Who knows? Maybe the delays in the ordering are to increase the quality of the build for customers. I tend to doubt that, as the more rushed someone is to produce something, the more mistakes they usually make.
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